Job vacancies

Marketing Manchester advertises all current vacancies on these pages.

 

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Business Tourism & Marketing Executive
Manchester City Centre
Permanent Role
Salary £20,800 pro rata based on 35 hours per week - flexi time

Marketing Manchester is looking to recruit an experienced executive to work within their business tourism (3 days) and marketing teams (2 days).

This role will be well suited to an individual who has experience of working in a business tourism environment and has some marketing experience from their current or previous roles.

Person Specification
Suitable candidates for the role should be of graduate calibre with the necessary experience, gravitas and maturity to confidently influence projects within both areas of the business. To reflect the level of the position candidates should be confident communicators using all formats.

As an experienced professional the ideal candidate will be able to confidently develop and deliver a variety of targeted activity to drive business to Manchester and evaluate success appropriately. Experience of working with public and private sector organisations and external agencies would be advantageous.

It would be desirable if the candidate has experience of working in a business tourism or sales environment and/or a marketing environment.

Job Description
JOB TITLE: Business Tourism & Marketing Executive
RESPONSIBLE TO: International Sales Manager & Marketing Manager
MAIN PURPOSE OF THE JOB: Business Tourism (3/5)

Contribute to the team's targets and KPIs through pro-active sector development resulting in the identification and conversion of European and international conferences for Manchester.

Support the sales managers throughout the bidding, conversion and delivery process for international conferences. Develop strong relationships with key meetings planners, decision makers and VM partners. Help to position Manchester as an international conference destination.

MAIN PURPOSE OF THE JOB: Marketing Executive (2/5)
To contribute to the planning, co-ordination and delivery of marketing activity to promote and position Manchester as a key international destination.

KEY AREAS OF RESPONSIBILITY: Business Tourism
Implement a strategic sales action plan for the international and European association market.
Help manage an enquiry and bid handling process for international association sector enquiries providing a personalised service to aid conversion and retention.
Support the development and implementation of an international marketing plan targeting key sectors, ambassadors and geographies.
Undertake sales appointments and attend trade shows, events and sales missions etc as the role necessitates in order to achieve KPIs.
Work with Association management companies, PCOs and Agents to secure business for Manchester.
Work with key VM partners to broaden understanding of business tourism and international opportunities to help secure additional business for Manchester.
Regular reporting on sales activity and business secured against targets and KPIs.

KEY AREAS OF RESPONSIBILITY: Marketing
To work with the marketing managers to develop marketing campaigns that support all aspects of promotion of the city, including business and leisure tourism, business investment and growth.
To develop opportunities and build strong relationships with partners and stakeholders, liaising with key contacts to secure relevant input and approval of marketing collateral.
To implement monitoring methods, to evaluate the effectiveness of marketing activity.
To deliver campaign print, online and promotions marketing activity including all stages of planning and production.
To liaise and co-ordinate with colleagues (design, new media etc) to ensure that all activities are delivered on time and within budget.
To organise and action the targeted distribution of all print, (brochures, newsletters, leaflets etc) direct mail activity and bulk mailings and respond to enquiries for provision of response material and correspondence.
To be responsible for identified exhibitions, events, familiarisation visits and trade show activity in the areas of: planning and development, managing budgets, liaison with partners, stand supervision and pre and post event activity.
To organise and action direct mail activity and bulk mailings and respond to enquiries for provision of response material and correspondence.

GENERAL:
To undertake duties and responsibilities, of an equivalent nature, as may be required by your line manager, or any member of the Senior Management Team (SMT).
To carry out all duties with full regard to Marketing Manchester's Equal Opportunities policy.
To support and supervise assistants and student placements.
To co-ordinate arrangements for meetings, launches and similar events and to undertake related duties e.g. recording of minutes.
To compile information for inclusion in management reports and research reports, as requested.
To be prepared to carry out duties outside normal office hours, including sales trips overseas (with prior notice) for which some compensatory time off in lieu can be granted.

This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager in order to meet the operational needs of the business.

CLOSING DATE FOR APPLICATIONS: 12noon on Wednesday 22 February 2012.

If you know of any potential applicants please outline that they must possess all attributes listed in this advert.

In order to apply for this role, candidates should send a detailed covering letter and CV via e-mail to Amanda Baylis, Human Resources, at vacancies@marketingmanchester.com. Alternatively, hard copies can be sent to Marketing Manchester, Carver's Warehouse, 77 Dale Street, Manchester. M1 2HG.

Please note if you have not heard from Marketing Manchester by end of 24 February 2012 please assume you have been unsuccessful on this occasion. Interviews anticipated to be scheduled on 29 February 2012. AGENCIES - NO NEED TO CONTACT.

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Graphic Designer (6-12 months to cover maternity leave)
Manchester City Centre
Salary £20,000 pro rata based on 35 hours per week - flexi time

Marketing Manchester is looking to recruit an experienced Graphic Designer to join the busy Marketing Team for 6-9 months to cover maternity leave.

The Graphic Designer will work with the Design Manager to deliver a vast array of exciting design projects as required by the business.

Person Specification
Suitable candidates should demonstrate excellent interpersonal skills, creative flair and attention to detail. Be highly organised, self motivated and able to work under pressure and to strict deadlines.

In addition to these personal attributes candidates need to have; BA (Hons) in Graphic Design (or equivalent), Minimum 2 years experience working with software including Quark Xpress, Photoshop, Illustrator, Dream Weaver and Flash.

Job Description
JOB TITLE: Graphic Designer (to cover maternity leave)
RESPONSIBLE TO: Graphic Design Manager

MAIN PURPOSE OF THE JOB:
To contribute to the efficient and effective delivery of marketing activities through the production of a varied and full programme of creative design work, including destination and corporate brand development work. To service all the web, print and promotional requirements of Marketing Manchester.

KEY AREAS OF RESPONSIBILITY:
1. To be responsible for the planning and scheduling of production timetables for web, print and promotional materials, in liaison with the Design Manager and Head of Marketing.

2. To manage projects through all stages of concept, design and production and to be responsible (in conjunction with other staff) for the development and implementation of creative campaigns, for the marketing of Manchester as a destination for leisure and business.

3. To complete design projects internally (using PC system).

4. To be responsible for the correct use of the corporate identity including responding to requests for use of logos.

5. Liaise with external printers regarding the delivery and production of agreed promotional material to agreed deadlines and within budget.

6. To develop clear briefs with internal clients including agreeing priorities, timetables and budgets.

7. To develop effective relationships with internal clients and external partners, regarding consistency, cohesion and quality of design.

8. To identify and source appropriate imagery for design purposes.

9. To assist where required with the introduction, development and production of electronic media activities to achieve marketing objectives.

10. To develop and maintain an archive of marketing material produced by Marketing Manchester.

11. To monitor and identify requirements for printed and marketing materials, including corporate stationery.

GENERAL:
1. To undertake duties and responsibilities, of an equivalent nature, as may be required by your line manager, or any member of the Senior Management Team (SMT).

2. To carry out all duties with full regard to Marketing Manchester's Equal Opportunities policy.

This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager in order to meet the operational needs of the business.

CLOSING DATE FOR APPLICATIONS: COP Friday 24 February 2012.

If you know of any potential applicants please outline that they must possess all attributes listed in this advert.

In order to apply for this role, candidates should send a detailed covering letter, CV and some examples of their work via e-mail to Amanda Baylis, Human Resources, at vacancies@marketingmanchester.com. Alternatively, hard copies can be sent to Marketing Manchester, Carver's Warehouse, 77 Dale Street, Manchester. M1 2HG.

Please note if you have not heard from Marketing Manchester by 1 March 2012 this is due to you have been unsuccessful on this occasion. Interviews to be scheduled beginning of March 2012. Anticipated start date Monday 19 March 2012. AGENCIES - NO NEED TO CONTACT.

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Client Services Assistant
Manchester City Centre
Permanent Role
Salary £16,978 pro rata based on 35 hours per week - flexi time

Marketing Manchester is looking to recruit a Client Services Assistant who has the following attributes:

Person Specification
Essential criteria
Demonstrate knowledge and/or experience of working within a conference or business tourism related environment
A natural communicator with excellent written and oral presentation skills
Time management skills and the ability to organise and prioritise tasks
A broad work experience incorporating some or all of: sales or sales support, marketing, administration, research, operational/reservations
The ability to work flexibly within, and contribute to the outputs of a team

It would also be desirable if candidates have:
An understanding of the conference industry e.g. sales, bidding, conversion, after-sales support
Experience of working within a sales/ target- driven role
Experience working on complex multiple-projects at one time
Keen eye for detail
Ability to quickly build strong relationships

JOB DESCRIPTION

MAIN PURPOSE OF THE JOB:
To promote Manchester to the target sectors, delivering an efficient and client-focused convention support service.

Responsibilities include managing all new and existing enquiries / bookings to post-event stage, providing as required a venue location service (VLS), accommodation booking service (ABS), bid development and marketing support and facilitating site inspections, in line with Manchester's service and quality standards.

The sales process requires that this role will offer full sales support to the team and our clients to provide a comprehensive service that is best in class.

TARGETS, LINKED TO KEY PEFORMANCE INDICATORS:
· Contribute towards commission target of £300k (10/11)
· Contribute towards economic benefit target of £40m (10/11)
· Number of bed nights booked through ABS = 21,000 (10/11)

KEY AREAS OF RESPONSIBILITY:

1. Manage new enquiries in conjunction with the sales team, providing support as required to follow leads through to conversion, including site inspections and a range of support services to provide a service to clients that spans pre-bid to post-event e.g. subvention, marketing support solutions, post-event evaluation (indicative only, not an exhaustive list of examples).

2. Assist with the bid and bid presentation stage to allow a personalised approach that will result in more business for Manchester.

3. Operate an ABS service for conferences and other ad-hoc events including preparation of proposals and setting up events, contributing to the development and improvement of the service and working with convention planners to optimise delegate attendance and achievement of targets.

4. Support the operation the VLS for a range of pro-active and reactive enquiries.

5. Contribute towards forecasting and target setting to ensure accurate business planning processes.

6. Provide project management support for conferences and events.

7. Maintain the Chaser and Conference Bookings Systems with regards to accuracy of data.

8. Attend trade shows or local industry group meetings as required to develop the support service and increase awareness and understanding.

9. Pro-actively acquire new business for Manchester through research, attendance at events, networking, repeat business calls etc.

10. Manage the association data for ICCA and UK city rankings.

11. Ensure that relationships with members are developed and maintained to a high standard.

12. Liaise with hotels and suppliers for copy invoices, rooming lists etc and raise commission claim invoices following procedures. Liaise with finance team providing updated records and figures for confirmed bookings and forecasts.

13. Be aware of, contribute to, and attend where necessary, additional sales and marketing activities to promote Manchester as a conference destination.

14. Other general administrative and sales duties to maintain the smooth running of the service and department and to support the conference & business tourism team in busy times.

GENERAL:

1. To undertake duties and responsibilities, of an equivalent nature, as may be required by your line manager, or any member of the Senior Management Team (SMT).

2. To carry out all duties with full regard to Marketing Manchester's Equal Opportunities policy.

3. Work a shift system to assist with ABS service hours.

4. Have a willingness to work unsociable hours or weekends as required by the role.

Key Relationships:

· Conference & Business Tourism team

· Hotel reservation and sales teams

· All VM partners and suppliers

· Conference planners and committees

· Industry organisations as appropriate to the role

This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager in order to meet the operational needs of the business.

CLOSING DATE FOR APPLICATIONS: 4pm on Monday 5 March 2012.

In order to apply for this role, candidates should send a detailed covering letter and CV via e-mail to Amanda Baylis, Human Resources, at vacancies@marketing-manchester.co.uk. Alternatively, hard copies can be sent to Marketing Manchester, Carver's Warehouse, 77 Dale Street, Manchester. M1 2HG.

Please note if you have not heard from Marketing Manchester by 8 March 2012 please assume you have been unsuccessful on this occasion.

Interviews anticipated to be scheduled on Wednesday 14 March 2012. Successful candidates asked to go through to interview stage will be given a pre-allocated task to be presented at interview stage. AGENCIES AND ADVERTISERS PLEASE DO NOT CONTACT.