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Introduction to the Tourism Skills Website

The content of the website is aimed specifically at local tourism businesses in addressing tourism skills issues. The site incorporates information on tourism skills initiatives, news and events and acts as a signposting service to training providers and business support services for Greater Manchester.

Welcome to Excellence

Imagine taking customer service to a whole new level. Welcome to Excellence is the leading customer service training in the UK and the one and only customer service programme recommended by Regional Tourist Board Partnerships. The following courses are available at a subsidised rate for Marketing Manchester members.

Book now by contacting Joanne.wight@marketing-manchester.co.uk.

Young Star Chef 2008-09

Visit Manchester is working in partnership with Springboard to showcase the talents and achievements of young chefs (aged between 17 and 25 years) in Greater Manchester establishments.

The aim of the initiative is to highlight and profile young chefs to take over the kitchen of the host establishment to produce a signature menu and cook a 3 course meal for between 30 and 100 diners, this year focusing on establishments in the districts of Greater Manchester.

The next event is set to take place on July 24 2008 at Clough Manor, Denshaw, Saddleworth where the young chef will cooking up a 5 course meal including coffee for the exceptional price of £25.00 per head, the evening will start at 7pm for a 7.30pm sit down. To make a booking call 01457 871 040 and for more information on Young Star Chef please contact joanne.wight@visitmanchester.com

Manchester Tour Guides Training Course 2008-09

Visit Manchester is developing a Manchester Tour Guides training course with the Institute of Tourist Guiding.  The course is nationally recognised as a Green Badge level three qualification, specific to Manchester.

If you are interested in working full or part-time guiding visitors around Manchester and have the enthusiasm, curiosity and a lively interest in people then this course might be for you. The qualification is open to all and no specific prior educational experience, knowledge, or attainment is needed. However you may benefit if you already work in an occupation where you are occasionally required to make announcements or brief presentations. Speaking another language can be an asset too.

The programme will be part time and will take place during evenings and weekends from September 2008 until February 2009.   On completion you will be assessed with one written and two practical examinations. You will also be tested on your ability to plan a tour on foot to meet the particular needs of a given group of visitors.  Candidates offering foreign language(s) will be examined in their language also.

Download Manchester Tour Guides Training Course Prospectus

For further information please contact Joanne Wight at joanne.wight@visitmanchester.com or call 0161 238 4581.

Manchester Food and Drink Festival Skills Awards 2008-09

The highly prestigious Manchester Food and Drink Festival returns for its 11th year in 2008. Visit Manchester is sponsoring three Investment in Skills Awards:

Outstanding Customer Service (NEW for 2008)   
Manchester Young Waiter
Manchester Young Chef

For further details visit the Skills Awards page